BUSY /TRENDY CEO'S
Mobile Assistant is another innovative service from Etisalat Nigeria. It provides valuable benefits to Executives, SMEs, HNIs, etc, so their mobile handset now offers greater utility.
This service enables a user - in this case referred to as an Executive - to pair another number (referred to as the Assistant) such that when the Executive number is called it rings on both the Executive and the Assistant MSISDN. In the simplest scenario, when the executive’s phone rings, so does the assistant’s.
When either the Executive or the Assistant receives a call using Mobile Assistant, they are able to speak to each other and transfer the call simply by pressing the star key.
The Mobile Assistant is a network service and works regardless of mobile phone sophistication. If the executive has the phone switched off or out of coverage, the assistant’s will still ring.
We have recognized that our valuable customers will want to have options of setting the Mobile Assistant service to suit their purpose; below are the 3 service modes available on the Mobile Assistant:
Timed Assist: The timed assist is configured such that once the Executive’s phone rings unanswered after the configured time – for example 10 seconds - the Assistant’s number will start to ring.
Live Assist - The live assist is configured in such a way that when the Executive number is called it rings on the Executive and Assistant phones simultaneously; therefore, whoever answers the call first attends to the caller.
Control Assist - The control assist is the default service mode. It is configured in such a way that when the call is rejected by the Executive then it starts ringing on the Assistant’s number.
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